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Terms and Conditions

Consideration for Service

In consideration for this Service, the Member hereby:

Agrees to provide Surf excel current, complete, and accurate information about the Member (“Personal Information”) as may be required by Surf excel via the Site.

Agrees, maintains and updates this information as required to keep it current, complete and accurate.

Agrees and undertakes to maintain the absolute confidentiality of his Id and not to disclose the same to any other person or entity whatsoever at any time under any circumstances and further agrees and undertakes to forthwith notify Surf excel of any breach of the aforesaid confidentiality, loss, misplacement, theft, misuse or abuse of the Id.


Right of Modification, Termination and Discontinuance

At all times, Surf excel shall have the absolute right to modify, discontinue or terminate the Service without notice to the Member.

It is expressly agreed and understood by the Member that Surf excel shall not be liable to the Member or to any third party for such modification, discontinuance or termination.


Right of Termination of Membership

If, in the sole opinion of Surf excel, the reasons where for Surf excel shall not be bound to disclose, the Member has contravened, committed hacking or committed breach of any of the terms of this Agreement, Surf excel shall be entitled, without any notice, to terminate the Membership of the Member and to revoke his Id.

It is expressly agreed and understood by the Member that any breach or default by the Member of any of the provisions of this Agreement shall result in the immediate cancellation of his Membership and revocation of his Id without notice.

Surf excel and its employees shall at no time be in any way liable or responsible to the Member or to any other person for any such cancellation of Membership and revocation of Id, provided that, Surf excel shall be entitled to all its rights and remedies against the Member for any loss or damage or prejudice that may have been caused to Surf excel on account of any such breach or default by the Member.


Indemnity by Member

The Member agrees and undertakes to indemnify and hereby indemnifies and keeps safe and harmless Surf excel from all loss, claim, demand, damage, costs, charges (including legal fees and charges) or prejudice that may be caused on account of the Member’s use of the Service offered by Surf excel at the site.

The Member agrees and undertakes to indemnify and hereby indemnifies and keeps safe and harmless Surf excel from all loss, claim, demand, damage, costs, charges (including legal fees and charges) or prejudice that may be caused on account of the Member’s default or breach of any of the terms of this Agreement.


What Information Is Collected About Our Users and Members

The information that we collect about you while you are using the Site falls into the following general categories:

User provided information : We may collect and store information, personal or otherwise, that you voluntarily supply either while on the Site or in responding via email in connection with a feature provided on the Site.

Some examples of this type of information include demographic information that you electronically submit when you sign up for access to certain features on the Site, information (such as your name or email address) that you electronically submit when you register for surveys or contests on the Site, information that you post on message boards on the Site, and information contained in search requests or questions that you submit to the Site.

If you decline to supply or provide us with certain information while using the Site, you may not be able to use or participate in some or all of the features offered through the Site.

Cookies information : When you visit the site, we may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer that uniquely identifies your browser. We use both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser help file directions.

A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Surf excel Site may not function properly.

Log file information : When you use the Surf excel Site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.


How Is This Information Used?

If you submit personally identifiable information to us through the Surf excel Site, then we use your personal information to operate, maintain, and provide to you the features and functionality of the Surf excel Site.

Any personal information such as images, paintings, text or video content that you voluntarily disclose online (on our upload sections) becomes publicly available and can be collected, seen and used by others besides us. We cannot be and are not responsible for any unauthorized third party use of such information.

Your account name (not your email address) is displayed to other users / members when you upload videos / images / paintings through the Surf excel Site and other users / members can contact you through messages and comments. Any videos that you submit to the Surf excel Site may be redistributed through the internet and other media channels, and may be viewed by the general public.

We do not use your email address or other personally identifiable information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We will not use the information that we collect online from you while you are using the Site, to mail or email promotional offers directly to you unless you have specifically informed us that you would like to receive promotional offers from us.

If you choose to receive these promotional offers, then your information may be used for direct mail or email marketing. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major Surf excel Site changes or for customer service purposes).

We use both your personally identifiable information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the Surf excel Site and to create new features, promotions, functionality, and services by storing, tracking, and analyzing user / member preferences and trends.

The Site includes links to other websites and provides access to products and services offered by third parties, whose privacy policies we do not control. When you access another website or purchase third party products or services through the Site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services.


Eligibility Criteria For Contests / Point Redemption

Every contest hosted by Surf excel is open to residents of India only. Employees of Hindustan Unilever Limited, Lowe, Lintas Personal and their family and relatives are not eligible to participate.

Every Contest hosted by Surf excel shall also be subject to any local, state, central, federal or community laws regarding the same applicable to every member.

No purchase of any product is necessary to participate in this contest. You must, however, be a registered user of Surf excel to participate.

Multiple entries may be submitted but each Member is eligible to receive only one Prize / Free Gift / Products Samples and any other Incentives that Surf excel may offer through contest or point redemption scheme.

In order to be eligible to win a prize, participants must complete the form; incomplete forms will not be accepted. Incomplete entries (without the mandatory particulars) will be automatically disqualified.

The decision of the judges is final and no correspondence will be entertained.

Proof of submission of contest entries shall not constitute proof of receipt.

The organizers reserve the right to determine the delivery arrangements for all prizes.

Verification of identity is necessary for collection of prizes (i.e. Identity Card must be shown).

To and fro travel from the place of residence to point of departure from India needs to be borne by the winner.

All transit risks to the venue of the event will be borne by the winners.

Acceptance of prizes constitutes permission to the organiser to use the winner’s name, relevant details and/or photographs for purposes of publicity, advertising and/or trade without further compensation or notice.

Hindustan Unilever Limited reserves the right to use the names, photographs and other relevant details of the winners in any publicity it issues in conjunction with the Surf excel promotions.

All data given by the participant will be used in strict confidence by HUL and will not be passed to any other party.

Any participant who is suspected of any act of hacking would immediately be disqualified from any ongoing promotion or contest.

By participating in this contest, participants agree to be bound by the official rules and regulations of the organizer.

Hindustan Unilever Limited is not responsible for the quality & delivery of service during any part of the programme.


Disclaimer and Limitation of Liability

Subject to any local, State, Federal or other applicable statute

All warranties of any kind whatsoever, whether express or implied, are hereby expressly disclaimed by Surf excel including, but not limited to, meeting of the Member’s requirements or aspirations, timeliness, security, uninterruptedness, error-free, the results or reliability of the Contest, or the delivery, quality, quantity, merchantability, fitness for use or non infringement in respect of any goods, services, emoluments, benefits or awards acquired or obtained through the Service or any transactions effected through the Service.

The Member expressly agrees that this use of the Service provided by Surf excel is at the member’s sole risk and is governed by the terms of this Agreement.

No advice or information, whether by representations oral, written or pictorial derived from the Site or through the Service shall be construed to mean the giving of any warranty of any kind by Surf excel.

At no time shall Surf excel be liable to the Member or to any third party for the acts of omission or commission hosted by Surf excel on the Site or for any direct, indirect, incidental, consequential or foreseeable loss, damage, injury, harm, prejudice or costs that that may arise or be caused to the Member by his use of the Service offered by Surf excel at the Site or by termination of membership as provided herein.



Intimation that a Member is a Winner of the Contest hosted by Surf excel will be sent by Surf excel by email and by the Contest Provider by such mode of delivery as the Contest Provider considers appropriate.

Where Surf excel is the Contest Provider its liability is limited to, and only to, assuring the delivery of the winning within a reasonable period of time to the winner and does not extend to any other warranty or assurance whatsoever.

All winnings will be subject to local, state, federal and central taxes and duties.

All the selected winners should make themselves available for the specified day of the event.

All prizes are not transferable, non-refundable and non-exchangeable for cash or other products.


Interpretation of this Agreement

The decision of Surf excel as to the interpretation of any Clause of this Agreement shall be final and binding on the Member.



All disputes and differences between the parties hereto including as to the interpretation of any provision of this Agreement shall be referred to the Sole Arbitration of a person nominated by Surf excel and the provisions of the Arbitration and Conciliation Act, 1996 will apply to such arbitral proceedings.



Unless otherwise specifically noted, the copyright in all images, text and material on the Site belongs to and vests in Surf excel.

Unauthorized reproduction of any text, image or other material without the prior written permission of Surf excel, in any form whether printed or electronic, is strictly prohibited and violations will be prosecuted to the full extent of the law.


Applicable Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the applicable laws in India .

All registrants into the site undertake to abide by all the laws of the land.

Hindustan Unilever Limited shall not be responsible for any damages and / or injuries to any persons either directly or indirectly arising out of use of the website and any of it’s contents.

This Agreement shall be deemed to have been entered into Bombay (Mumbai), India and the courts in Bombay (Mumbai) alone will have exclusive jurisdiction to entertain any proceedings in any way relating to or concerning this Agreement or any rights, duties, obligations or liabilities arising there under.


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